Analytics
Tools like Google Analytics may collect visitor data considered PHI under HIPAA, requiring a signed BAA to be compliant.
Google Analytics
Medium
Google Analytics tracks user behavior. Google will not sign a BAA for standard analytics use, this makes it a HIPAA risk.
Google Universal Analytics
High
Legacy Google analytics tool. It shares visitor data with Google and lacks HIPAA compliance support.
Google Analytics Event Tracking
Medium
Monitors specific visitor actions, like button clicks, and form submissions without HIPAA safeguards.
Global Site Tag
Medium
Used to send tracking data to Google services, including Google Ads and Analytics, without HIPAA compliant controls.
Trackers
Marketing trackers can capture user behavior tied to health interests, which may violate HIPAA without proper safeguards and agreements. This is typically high risk, since you can’t control what data is collected or shared—and patient consent is usually not obtained.
Facebook Pixel
High
Tracks website visitors and may result in unauthorized disclosure of PHI—specifically addressed in HHS guidance.
Facebook Signal
High
Facebook content insights. If used on patient pages, could transmit visit behavior.
Facebook Conversion Tracking
High
Tracks user behavior after ad clicks. May share sensitive data with Meta.
Forms
Website forms collect sensitive information like names, symptoms, or contact details—making them high risk if PHI is submitted without a Business Associate Agreement or proper security.
Contact Form 7
High
Popular WordPress plugin that sends data via email by default without HIPAA safeguards.
Gravity Forms
High
Advanced form builder for WordPress. Not HIPAA compliant out of the box; requires manual setup and will not sign a BAA.