Analytics
Tools like Google Analytics may collect visitor data considered PHI under HIPAA, requiring a signed BAA to be compliant.
Google Analytics
Medium
Google Analytics tracks user behavior. Google will not sign a BAA for standard analytics use, this makes it a HIPAA risk.
Google Universal Analytics
High
Legacy Google analytics tool. It shares visitor data with Google and lacks HIPAA compliance support.
Global Site Tag
Medium
Used to send tracking data to Google services, including Google Ads and Analytics, without HIPAA compliant controls.
Trackers
Marketing trackers can capture user behavior tied to health interests, which may violate HIPAA without proper safeguards and agreements. This is typically high risk, since you can’t control what data is collected or shared—and patient consent is usually not obtained.
Hotjar
High
Session recording tool. Can capture form inputs, which may include PHI.
Facebook Domain Insights
High
Shows how users interact with your site. HIPAA implications depend on placement.
Facebook Pixel
High
Tracks website visitors and may result in unauthorized disclosure of PHI—specifically addressed in HHS guidance.
Facebook Conversion Tracking
High
Tracks user behavior after ad clicks. May share sensitive data with Meta.
Facebook Signal
High
Facebook content insights. If used on patient pages, could transmit visit behavior.
Forms
Website forms collect sensitive information like names, symptoms, or contact details—making them high risk if PHI is submitted without a Business Associate Agreement or proper security.
Contact Form 7
High
Popular WordPress plugin that sends data via email by default without HIPAA safeguards.
Wix Forms
High
Form builder lacks required HIPAA compliance features, and Wix does not provide a Business Associate Agreement (BAA) for form submissions.
Gravity Forms
High
Advanced form builder for WordPress. Not HIPAA compliant out of the box; requires manual setup and will not sign a BAA.